9/4/2023 0 Comments 5 way audio splitter![]() Step 3: You will need to ship the products back to us within 2 business days. Our team will assist you as per the policy in which your order was placed. Step 2: Share images and videos (JPEG only) with us along with your order details and your request to return/replace/refund the defective/wrong items in your order. Delayed queries will not be encouraged on the account of the package being opened late. The window for this will open when our delivery partners mark the orders “delivered”. Step 1: Contact our Customer Support team via email: within 2 business days of receiving the order. If you have received an item in a damaged/defective condition or have been sent a wrong product, you can follow a few simple steps to initiate your return/refund within 2 days of receiving the order: However in the rare case that your product is damaged during shipment or transit, you can request for a replacement or cancellation and refund. You can always contact us for any return question at HAVE RECEIVED A DAMAGED OR DEFECTIVE ITEM / WRONG PRODUCT IN MY ORDER, HOW SHOULD I PROCEED? Our shipments go through rigorous quality check processes before they leave our warehouse. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We also accept partial returns wherein you can raise a return request for one or all products in your order. HOW DO I RETURN AN ITEM PURCHASED ON DAILYOBJECTS? Sounce offers its customers an ’Easy return policy’, wherein you can raise a return/exchange request of a product within 7 days of its delivery. ![]() If you have not received your order within the time frame above, please do not hesitate to contact us and provide your order number to expedite the process. You can track the status of your package 24 hours after your order is dispatched from our warehouse. ![]() Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is handling your order. WHAT IS THE ESTIMATED DELIVERY TIME? Estimated dispatch time of each product is 2-3 Business Days. You can even drop an email on with subject "Where is my Order?" with your order number. Please tap on the “My Account” > "Order History" > "Order No" > "Track my Order" above the main menu of Website to check your order status. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue. Our delivery partners then bring the package to you at the earliest possibility. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partners. Once our system processes your order, each product is thoroughly inspected to ensure they are in a perfect condition. You can order through ĪRE THERE ANY SHIPPING CHARGES APPLICABLE ON MY ORDER?
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